SHIPPING POLICY
WHAT ARE THE DELIVERY TIMES?
All orders are processed within 1 to 5 business days, after receiving your order confirmation email. You will receive another notification when your order has shipped.
|
Netherlands |
1-5 workingdays (VANWEGE DE DRUKTE DUREN DE LEVERINGEN VAN NEDERLANDSE BESTELLINGEN HELAAS WAT LANGER) |
|
Germany |
1-10 workingdays |
|
France |
1-10 workingdays |
|
USA |
1-15 workingsday |
|
Canada |
1-15 workingdays |
|
Sweden, Denmark, Switzerland, and Austria. |
1-15 workingsdays |
|
UK |
1-15 workingsdays |
|
Spain |
1-10 workingdays |
|
Australia |
1-15 workingsdays |
|
Middle East |
1-10 workingdays |
WHAT ARE THE DELIVERY COSTS?
The standard shipping costs are €5.99 for orders in the Netherlands. In other EU countries the shipping costs depend on your location.
HOW CAN I SEE THE STATUS OF MY SHIPPING?
You can track your order with the track and trace code that you receive in the email you receive from the delivery service after your package has been shipped.
WHAT SHOULD I DO IF I MISS AN ITEM FROM MY ORDER?
Unfortunately, it is possible that something went wrong with the processing of your order. We're sorry. In that case, we ask you to contact our customer service immediately. This can be done by email toOur customer service will process your message within 24 hours and will look for the best solution together with you!
WHAT SHOULD I DO IF I RECEIVED A WRONG ITEM?
Unfortunately, it is possible that something went wrong with the processing of your order. We're sorry. In that case, we ask you to contact our customer service immediately.
HQ Office